Service and Support Contracts
It doesn’t matter if you’re a home user, small business or a
global enterprise, computer downtime can cost you serious money.
At CYBERCity we offer you a choice of comprehensive programs
designed to help prevent problems from occurring in the first
place - and, if they do occur, to quickly and efficiently
resolve them and get your systems working flawlessly again.
Preventative Maintenance
Our Custom Preventative Maintenance programs are designed to
fit your schedule and the needs of your business. From regular
cleaning of your equipment to preventative care for your storage
media, or Virus and Spyware removal, we can help prevent many
problems that can cause costly downtime.
Service and Repair
Every now and then, your computers, servers or printers may
need servicing. CYBERCity has the right maintenance plan for
both your warranty and non-warranty repairs
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At your site or in our shop
Our Technicians and System Engineers will gladly work
directly on your site to verify and correct your problem, and
test the solution to ensure optimum performance. If you don’t require on-site support, you can save money by
working with us on a carry-in basis. Just drop your equipment
off at the CYBERCity Depot and our technicians will diagnose
your problem and call you to explain your options for proceeding
with the repair.
Installations and Upgrades
Let us help you determine your upgrade paths, workflow
management and system requirements. Our personnel are constantly researching the best ways to get
more out of your computer systems, keeping up to date on latest
versions of the software you use and tracking all the
compatibilities between different platforms as well as software
and hardware products. We can re-evaluate your network infrastructure, as well as
your business needs, on an ongoing basis to ensure that your
production levels are always at the maximum.
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"It is not necessary to change; survival is not mandatory." - W. Edwards Deming
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